{"id":9201,"date":"2023-12-18T16:21:05","date_gmt":"2023-12-18T15:21:05","guid":{"rendered":"https:\/\/mundaneum.eu\/?page_id=9201"},"modified":"2024-06-20T17:24:06","modified_gmt":"2024-06-20T15:24:06","slug":"faq","status":"publish","type":"page","link":"https:\/\/mundaneum.org\/en\/visits\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\n

<\/span>Visit<\/span><\/h2>\n\n\n\n
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When can I visit the Mundaneum?<\/strong><\/strong><\/span><\/i><\/span><\/i><\/span><\/a><\/span><\/div>
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Le Mundaneum ouvre ses portes du mercredi au dimanche. <\/p>\n\n\n\n

The Mundaneum is open from Wednesday to Sunday.<\/p>\n\n\n\n

Wednesday, Thursday, and Friday from 10am to 5pm. Saturday and Sunday from 10am to 6pm. The Mundaneum is closed on Monday and Tuesday.<\/p>\n\n\n\n

<\/p>\n<\/div><\/div>\n\n\n\n

Do I need to book my visit to the Mundaneum?<\/strong><\/strong><\/span><\/i><\/span><\/i><\/span><\/a><\/span><\/div>
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No, it is not necessary to book for a regular self-guided visit. For conferences, events, symposiums, and guided tours: it is mandatory to book via the online agenda or by phone. <\/p>\n\n\n\n

You can purchase a simple ticket that gives you access to the museum space. You can also book as a group for a guided tour. The Mundaneum offers several options, to be seen here.<\/p>\n<\/div><\/div>\n\n\n\n

How long does the visit to the Mundaneum last?<\/strong><\/strong><\/span><\/i><\/span><\/i><\/span><\/a><\/span><\/div>
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It takes about 2 hours to visit the permanent exhibition and the temporary exhibition.\u00a0<\/p>\n<\/div><\/div>\n\n\n\n

Where can I find parking near the Mundaneum?<\/strong><\/strong><\/span><\/i><\/span><\/i><\/span><\/a><\/span><\/div>
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The Mundaneum does not have parking spaces. You can visit the website of the city of Mons to get information about available parking nearby and the rates.<\/p>\n\n\n\n

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\nhttps:\/\/mundaneum.org\/visites\/acces\n<\/div><\/figure>\n<\/div><\/div>\n\n\n\n
Does the Mundaneum have a bicycle parking?<\/strong><\/strong><\/span><\/i><\/span><\/i><\/span><\/a><\/span><\/div>
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A bicycle parking is available right in front of the Mundaneum.<\/p>\n<\/div><\/div>\n\n\n\n

Can I come with my dog?\u00a0<\/strong><\/strong><\/strong><\/span><\/i><\/span><\/i><\/span><\/a><\/span><\/div>
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No. Only assistance dogs are allowed.<\/p>\n<\/div><\/div>\n\n\n\n

Can we take photos of the exhibitions?<\/strong><\/strong><\/span><\/i><\/span><\/i><\/span><\/a><\/span><\/div>
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It depends on the exhibitions, make sure to check at the beginning of the tour and if in doubt, ask a receptionist. In any case, flash photography is prohibited as it damages the displayed pieces.<\/p>\n<\/div><\/div>\n\n\n\n

Can I only visit the ground floor?<\/strong><\/strong><\/span><\/i><\/span><\/i><\/span><\/a><\/span><\/div>
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Yes, it\u2019s free!\u00a0<\/p>\n<\/div><\/div>\n\n\n\n

Is the Mundaneum accessible to people with specific needs?<\/strong><\/strong><\/span><\/i><\/span><\/i><\/span><\/a><\/span><\/div>
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Yes. All our exhibitions are accessible to people with reduced mobility. Elevators provide access to the floors and wheelchairs are available.<\/p>\n\n\n\n

Click here <\/a>for more information.<\/p>\n<\/div><\/div>\n\n\n\n

Can I come with my children?<\/strong><\/strong><\/span><\/i><\/span><\/i><\/span><\/a><\/span><\/div>
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Of course! There is a family route, activity bag from the marmaille&co<\/a> network, and we are recognised as mus\u00e9e joyeux <\/a>!<\/p>\n\n\n\n

For babies: stroller parking, changing table, nursing seat, baby equipment, microwave for bottles.<\/p>\n<\/div><\/div>\n\n\n\n

On site, can I pay with the usual payment methods?<\/strong><\/strong><\/strong><\/span><\/i><\/span><\/i><\/span><\/a><\/span><\/div>
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Yes, payments are accepted in cash and by credit card.<\/p>\n<\/div><\/div>\n\n\n\n

Are audio guides available?<\/strong><\/strong><\/strong><\/span><\/i><\/span><\/i><\/span><\/a><\/span><\/div>
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No, there are currently no audio guides.<\/p>\n<\/div><\/div>\n\n\n\n

Can I access the museum with the MuseumPassMus\u00e9es?<\/strong><\/strong><\/strong><\/span><\/i><\/span><\/i><\/span><\/a><\/span><\/div>
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Yes, the Mundaneum is a member of MuseumPassMus\u00e9es. You just need to present it at the reception.<\/p>\n<\/div><\/div>\n\n\n\n

What is the minimum age to visit the Mundaneum?<\/strong><\/strong><\/span><\/i><\/span><\/i><\/span><\/a><\/span><\/div>
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We recommend visiting the museum from the age of 6. A family tour is available at the reception. However, young children are welcome.<\/p>\n\n\n\n

<\/p>\n<\/div><\/div>\n\n\n\n

Until what time can I visit the Mundaneum?<\/strong><\/strong><\/span><\/i><\/span><\/i><\/span><\/a><\/span><\/div>
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From Wednesday to Friday until 5pm. On Saturday and Sunday until 6pm. If you wish to visit our exhibitions, we advise you not to arrive after 4pm on weekdays and 5pm on weekends.<\/p>\n<\/div><\/div>\n\n\n\n

Is admission free on the first Sunday of the month?<\/strong><\/strong><\/span><\/i><\/span><\/i><\/span><\/a><\/span><\/div>
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Yes, like most museums, the Mundaneum is free on the first Sunday of each month.<\/p>\n<\/div><\/div>\n\n\n\n

Can I leave my personal belongings in the cloakroom?<\/strong><\/strong><\/span><\/i><\/span><\/i><\/span><\/a><\/span><\/div>
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Yes, the cloakroom is free.<\/p>\n\n\n\n

It is forbidden to enter the exhibitions with a backpack. Secure lockers are provided for this purpose.<\/p>\n<\/div><\/div>\n\n\n\n

What is not allowed in the exhibition halls?<\/strong><\/strong><\/span><\/i><\/span><\/i><\/span><\/a><\/span><\/div>
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It is forbidden to drink or eat in the exhibition halls.<\/p>\n\n\n\n

As light is a source of deterioration for the exhibited pieces, flash photography is prohibited. Umbrellas must be deposited at the cloakroom.<\/p>\n<\/div><\/div>\n\n\n\n

Why is it so dark in the museum space?<\/strong><\/strong><\/span><\/i><\/span><\/i><\/span><\/a><\/span><\/div>
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Light is a deteriorating agent for paper. For conservation reasons, brightness is therefore carefully controlled.<\/p>\n<\/div><\/div>\n<\/div>\n\n\n\n

<\/p>\n\n\n\n

<\/span>Archives<\/span><\/h2>\n\n\n\n

<\/p>\n\n\n\n

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How to consult the archives?<\/strong><\/strong><\/span><\/i><\/span><\/i><\/span><\/a><\/span><\/div>
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Our archives are available for consultation by appointment in our reading room. Some documents are directly accessible through our online catalogue<\/a>. \u00a0Feel free to contact us for more information : info@mundaneum.be<\/a><\/p>\n<\/div><\/div>\n\n\n\n

Can we donate archives or books?<\/strong><\/strong><\/span><\/i><\/span><\/i><\/span><\/a><\/span><\/div>
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Yes, we accept donations under certain conditions. You will find more information on the page dedicated to our acquisition policy.<\/a><\/p>\n<\/div><\/div>\n\n\n\n

Is it possible to obtain a copy of the documents?<\/strong><\/strong><\/span><\/i><\/span><\/i><\/span><\/a><\/span><\/div>
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Oui, vous pouvez demander une reproduction d\u2019archives pour un ouvrage, un article, un travail de recherche, une exposition\u2026 Adressez votre demande \u00e0 info@mundaneum.be. <\/a>Plus d\u2019infos sur la page Aide \u00e0 la recherche<\/a>. <\/p>\n<\/div><\/div>\n<\/div>\n\n\n\n

<\/p>\n\n\n\n

<\/span>Guided tours<\/strong><\/span><\/h2>\n\n\n\n
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How to book a guided tour?<\/strong><\/strong><\/span><\/i><\/span><\/i><\/span><\/a><\/span><\/div>
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Just fill out the form via this link<\/a>. We will respond to you as soon as possible.<\/p>\n\n\n\n

You can also ask your questions by email.<\/p>\n<\/div><\/div>\n\n\n\n

What is the rate requested for a guided group tour?<\/strong><\/strong><\/span><\/i><\/span><\/i><\/span><\/a><\/span><\/div>
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A guided group tour costs 85 euros for the guide, plus 2 euros per person. This price is reduced to 1.25 euros for students.<\/p>\n\n\n\n

Finally, there is a combined offer called “Collectionneurs d’id\u00e9es”. For 120 euros, you can visit the Mundaneum and the Maison Losseau, located on the same street.<\/p>\n<\/div><\/div>\n\n\n\n

What languages are available for the tours?<\/strong><\/strong><\/span><\/i><\/span><\/i><\/span><\/a><\/span><\/div>
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The guided tours are available in French, English, and Dutch.<\/p>\n<\/div><\/div>\n\n\n\n

How many people per group?<\/strong><\/strong><\/span><\/i><\/span><\/i><\/span><\/a><\/span><\/div>
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For the comfort of the group and the guide, we accept groups of up to 25 people. Beyond that, a second guide is required.<\/p>\n<\/div><\/div>\n\n\n\n

What should I do if my group is late on the day of the visit?<\/strong><\/strong><\/span><\/i><\/span><\/i><\/span><\/a><\/span><\/div>
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Call us as soon as possible at 003265 31 53 43.<\/p>\n<\/div><\/div>\n\n\n\n

Do you organise guided tours for individual members of the public?<\/strong><\/strong><\/span><\/i><\/span><\/i><\/span><\/a><\/span><\/div>
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Yes, we organise guided tours on the 3rd Sunday of the month at 3pm. Reservations can be made online through our calendar.<\/p>\n<\/div><\/div>\n<\/div>\n\n\n\n

<\/p>\n\n\n\n

<\/span>Diverses questions<\/strong><\/span><\/h2>\n\n\n\n
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Does the Mundaneum have a Wifi connection?<\/strong><\/strong><\/span><\/i><\/span><\/i><\/span><\/a><\/span><\/div>
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Yes, you will be able to easily connect to our public WIFI.<\/p>\n<\/div><\/div>\n\n\n\n

Can I open the drawers in the museum space and touch the artworks?<\/strong><\/strong><\/span><\/i><\/span><\/i><\/span><\/a><\/span><\/div>
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No. The drawers of the Universal Bibliographic Repertory are classified at UNESCO. It is therefore forbidden to open them for conservation reasons.<\/p>\n<\/div><\/div>\n\n\n\n

Can I eat on site?<\/strong><\/span><\/i><\/span><\/i><\/span><\/a><\/span><\/div>
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It is forbidden to drink and eat in the exhibitions but the Utopia room, as well as the courtyard, are at your disposal for this purpose. In the Utopia room, you will find a free water fountain and a paid coffee machine.<\/p>\n<\/div><\/div>\n\n\n\n

Are the courtyard and garden accessible for free?<\/strong><\/strong><\/span><\/i><\/span><\/i><\/span><\/a><\/span><\/div>
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Yes, you can access the courtyard and garden for free during the museum’s opening hours. The entrance is through Rue de Nimy.<\/p>\n<\/div><\/div>\n\n\n\n

What to do in Mons after my visit?<\/strong><\/strong><\/span><\/i><\/span><\/i><\/span><\/a><\/span><\/div>
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Mons is a very touristy city. There are many other museums and places to visit. We recommend visiting the website www.visitmons.be<\/a>.<\/p>\n<\/div><\/div>\n\n\n\n

Can I come and study at the Mundaneum?<\/strong><\/strong><\/span><\/i><\/span><\/i><\/span><\/a><\/span><\/div>
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Yes, entry is free for people wishing to study at the Mundaneum. Depending on the availability of the spaces, you can either settle in the educational area or in the Utopia room. Please approach the reception agents to be guided.<\/p>\n<\/div><\/div>\n\n\n\n

What are the opening hours of the shop?<\/strong><\/strong><\/span><\/i><\/span><\/i><\/span><\/a><\/span><\/div>
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The shop is open during the museum’s opening hours. It is accessible without an entrance ticket.<\/p>\n<\/div><\/div>\n\n\n\n

I want to make a report \/ shoot \/ shooting at the Mundaneum. What procedure should I follow?<\/strong><\/strong><\/span><\/i><\/span><\/i><\/span><\/a><\/span><\/div>
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For any professional or amateur filming, we invite you to contact our communication department in advance: press@mundaneum.be<\/a>.<\/p>\n<\/div><\/div>\n\n\n\n

Which competent authority is the Mundaneum dependent on?<\/strong><\/strong><\/span><\/i><\/span><\/i><\/span><\/a><\/span><\/div>
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The Mundaneum is a centre for private archives, commissioned and subsidised by the Wallonia-Brussels Federation.<\/p>\n<\/div><\/div>\n\n\n\n

Can we rent the Mundaneum for an event?<\/strong><\/strong><\/span><\/i><\/span><\/i><\/span><\/a><\/span><\/div>
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Yes, you can privatise a space. More information on the our spaces <\/a>page.<\/p>\n<\/div><\/div>\n\n\n\n

Can I do my internship at the Mundaneum?<\/strong><\/strong><\/span><\/i><\/span><\/i><\/span><\/a><\/span><\/div>
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Yes, you can send your application by email. We accept interns in the archives department (librarians, documentalists, archivists, historians, …) and in the public department (communication, tourism, animation, museography, …).<\/p>\n<\/div><\/div>\n\n\n\n

I love the Mundaneum, how can I help you?<\/strong><\/strong><\/span><\/i><\/span><\/i><\/span><\/a><\/span><\/div>
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You can help us in several ways: by sharing your experience and photos of your visit on social media; by sharing our posts; by talking about the Mundaneum around you; by leaving positive comments on TripAdvisor or Google. You can also help us by making a donation or by volunteering. Finally, writing a love letter to the team would be the Holy Grail!<\/p>\n<\/div><\/div>\n<\/div>\n\n\n\n

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<\/span>Any other questions?<\/strong><\/span><\/h2>\n\n\n\n

<\/p>\n\n\n\n

Contact a team member by phone: 003265 31 53 43, by email: info@mundaneum.be or via Messenger!<\/strong><\/p>\n\n\n\n

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