Accessibility / Persons with specific needs

A museum space for everyone!

The Mundaneum aims to be a place open to everyone.

In-depth reflexion and lasting dialogue are conducted with partners specialised in disability in order to allow the Mundaneum to improve its reception policy and facilities.

The institution is therefore committed to a “universal accessibility” approach by offering, as far as possible, spaces, activities, and mediation tools accessible to all audiences in order to experience the museum with its differences.

To learn more about the accessibility policy: click here.

  • Outside the Mundaneum, there is a multi-sensory welcome terminal where you can request appropriate assistance.
  • From the entrance, visitors can access the reception via a gentle slope ramp.
  • The reception counter is accessible and adapted.
  • The entire building is accessible to people with specific needs: permanent and temporary exhibitions, blue garden, Utopia space, and educational space.
  • The upper levels are served by an elevator.
  • The site has an accessible toilet on the 1st floor.
  • Seating is distributed in the spaces to allow for rest and improve visitor comfort.
  • To make the visit less tiring, seat canes and a wheelchair are available in the spaces.
  • Visitor assistance tools are available at the reception and during the visit (digital tablets with exhibition content, FALC and enlarged paper versions of photos).
  • An assistance button is available on each floor.
  • Guided tours, conferences or activities that take place at the Mundaneum are accessible to people with reduced mobility. 
  • Groups wishing to benefit from assistance must book their guided tour in advance.
  • Parking spaces for people with reduced mobility are available in the immediate vicinity of the museum, on Rue de Nimy and Rue des Passages. Click on this link to access the interactive map of parking spaces for people with reduced mobility.
  • The entrance fee applied is a preferential rate and the accompanying person enters for free.
  • Outside the Mundaneum, there is a multi-sensory welcome terminal where you can request appropriate assistance.
  • Guide dogs are allowed in the museum. Feel free to ask at the reception for the necessary equipment to ensure a comfortable visit for your companion (water bowl, food bowls…).
  • The reception is equipped with an adapted (non-touch) card terminal.
  • The elevators are equipped with buttons with raised and braille indications.
  • The site is equipped with tactile paving on the ground and window stickers.
  • The stairs are equipped with a continuous double handrail.
  • The route includes areas of low light. Indeed, the preservation of artworks and archives requires a brightness not exceeding 50 lux.
  • Velcro strips are placed on the ground to announce encountered obstacles.
  • An assistance button is available on each floor.
  • The applied entrance fee is a preferential rate and the accompanying person enters for free.
  • Visitor aids are available at the reception and during the tour.

On request at the reception

  • Braille guidebook for the exhibition “The Mundaneum: Machine for Thinking the World”.
  • Audio-described tour of the exhibition “The Mundaneum: Machine for Thinking the World”.
  • Thermoinflations.
  • 3D printed objects to manipulate.
  • Easy to read and understand (FALC).
  • Digital tablets equipped with audio headsets containing adapted exhibition content.
  • Enlarged paper photo prints.
  • Contrasted silhouettes.
  • Magnifying glasses.
  • Flashlights.
  • Binoculars.
  • Sunglasses.
  • Glasses for people with colour blindness (protanopia and deuteranopia).
  • Outside the Mundaneum, there is a multi-sensory welcome terminal where you can request appropriate assistance.
  • The welcome area is equipped with a magnetic induction loop, allowing people with compatible hearing aids (T position) to better perceive sounds.
  • The welcome area is also equipped with a microphone and a sound amplifier to facilitate communication with people with hearing impairments.
  • A touchscreen tablet with a magnetic necklace is available at the welcome area upon request. Therefore, the listening comfort is optimal for everyone.
  • The elevator has visual floor announcements.
  • An assistance button is available on each floor.
  • Multimedia accompanies the visitor throughout their journey. Video content is subtitled and available in LSFB version through QR codes or on the touchscreen tablet.
  • The Mundaneum facilities have a visual alarm in case of evacuation.
  • Visitors can communicate with the welcome area through an SMS system using the following number: +32 (0)472/80.07.52.
  • The applied entrance fee is a preferential rate and the accompanying person enters for free.
  • .
  • Outside the Mundaneum, there is a multi-sensory welcome terminal where you can request appropriate assistance.
  • Fun mediation tools (games, activities) and an easy-to-read and understand guide accompany the visitor throughout their journey.
  • An assistance button is available on each floor.
  • The entrance fee applied is a preferential rate and the accompanying person enters for free.
  • Sensory bags (adult and child versions) are available upon request at the reception. In this bag, you will find various objects to facilitate or soothe your visit so that you can discover the Mundaneum under the best conditions. These bags contain: 1 hourglass, 1 pair of sunglasses, 1 noise-cancelling headset, stress balls, 1 pair of binoculars, 1 magnifying glass, 1 flashlight.
  • Outside the Mundaneum, there is a multi-sensory welcome terminal where you can request appropriate assistance.
  • From the entrance, visitors with strollers can access the welcome area via a gentle ramp.
  • A stroller parking area is available inside the museum.
  • An assistance button is available on each floor.
  • The upper levels are served by an elevator.
  • The site has “family” toilets on the 1st floor. These include baby equipment, a changing table, an adapted toilet seat, and a step stool.
  • The museum space has observation towers for young children.
  • The Utopia area is equipped with a catering corner where you will find a water fountain and a microwave for heating bottles and baby meals. A nursing chair is also available, as well as a high chair for babies.
  • The Utopia area has a play area, reading corner, and baby park.
  • The Mundaneum is certified as Musée Joyeux and Marmaille&co.

Access to the museum is allowed for assistance dogs only.

A team at your service

The entire Mundaneum team is at your disposal to ensure a warm and quality welcome.

If you have specific questions about accessibility, do not hesitate to contact us.

A preferential rate is applied for Persons with specific needs and accompanying persons enter for free.

With the support of Passe Muraille asbl, Les Amis des Aveugles, l’asbl Les Cèdres, Centre de compétence Forem Tourisme, Fondation Roi Baudouin and Commissariat général au Tourisme.

Tenez-vous au courant
de l'actualité du Mundaneum

Fondation
Henri La Fontaine

Contact

Rue de Nimy, 76 - 7000 Mons, Belgium
Phone : (0032) 065 31 53 43
Email : info@mundaneum.be
B.C.E.0451.247.562

Practical information

Opening hours

Accessibillity/PBS

Fees

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